Terms & Conditions
By using this website and ordering goods from it you are indicating your consent to these terms and conditions. This does not affect your statutory consumer rights. This website is owned and operated by Saturn Bioponics Ltd (SB), Corporation St, Birmingham (registered in England under company registration number 06683926).
1. Using the Website
1.1 Nothing contained on this website should be construed as granting, by implication, estoppel or otherwise, any licence or right to use any trade mark or logo displayed on this site without the written permission of SB.
1.2 Everything that set out on this website is protected by international copyright and other intellectual property rights unless otherwise stated. You may only use material on this website for personal, non-commercial use. You do not have permission to copy, reproduce, republish, upload, post, transmit or distribute in any way any of the contents of this website for public or commercial purposes without the written permission of SB.
1.3 By using this website you agree to accept the laws of England and Wales as governing the relationship between SB and you and that the relationship is subject to the exclusive jurisdiction of the English courts.
2. Buying from the Website
2.1. Your electronic or telephone order is an offer to buy from SB. SB reserves the right not to accept an order at its sole discretion. Once you have submitted an order, you will receive an e-mail confirming the details of your order (name, address, product ordered, price). Such e-mail is confirmation that the order has been received by SB and does not constitute acceptance of your order. SB reserves the right at any time after receipt of your order to accept or decline your order for any reason, regardless of whether your order has been confirmed or your credit card has been charged. If your order is declined or cancelled by SB after your credit card has been charged for the purchase, SB will promptly issue a credit to you via Paypal.
2.2 Payment for the goods which you order must be made through Paypal. If your payment is rejected by Paypal or the card issuer your order will not be dispatched. Payment is made at your own risk.
2.3 The prices and availability of the goods displayed on this website are subject to change without notice. The title to goods will only pass following payment in full and subsequent despatch.
2.4 Whilst we try to display goods on our Site that are held in stock, if the ordered goods are not available we shall advise you of this as soon as reasonably possible. You will be given
the option of receiving a full refund.
2.5 By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing
your details on to our nominated couriers and other subcontractors).
2.6 We are not obliged to supply the goods to you until we have confirmed that we have accepted your order and received payment in full.
2.7 All drawings, specifications, sizes, photographs, descriptive matter and advertising published by us or contained on our Site or in our brochures or catalogues are issued
only for giving an approximate idea of the goods described in them and colours shown are intended as a guide only. They do not form part of the Terms.
3.1 All prices are in British Pounds and include Value Added Tax. We reserve the right to ad
just the VAT element if this changes from 20%.
3.2 Our charges for postage, packing and delivery, where applicable, are detailed on the order page and will be included in the total price of the Goods.
4.1 Delivery dates of the goods are intended to be an estimate only. SB will endeavour to deliver the goods within the estimated timescales, however, delays are occasionally inevitable due to unforeseen circumstances. Orders will be delivered by our nominated courier. SB accepts no liability for any loss or damage caused by reason of any delay in delivery.
4.2 Upon receipt of goods, please follow carefully the instructions, where applicable, for assembly and use and advice on how to locate and care for the goods.
4.3 We shall deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Deliveries within the UK will be by Royal Mail Standard Parcels (unless otherwise agreed in writing) and are subject to those terms and conditions. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.
5.1 The provisions set out in this paragraph 5 are only for the
benefit of customers who are entitled to rely on the Consumer Protection (Distance Selling) Regulations 2000.
5.2 You may return any Products you have purchased within 7 working days of delivery for any reason (including if you simply change your mind). To do so you must notify us in writing or to firstname.lastname@example.org within those 7 working days. You will then be entitled to a refund from SB, which will be paid as soon as possible, but in any event within 30 days. You must arrange for and pay the costs of returning the Products to SB . While in your possession, you must keep any Products you intend to return to us in good condition – specifically: unused and as new, returned in as new, original and undamaged packaging.
5.3.1 the Product delivered is not what you ordered (including any substitute product) ; or
5.3.2 the Product delivered is damaged, defective or incomplete (i.e. parts are missing); SB will, at its option, deliver to you a replacement Product or refund to you the price paid and your reasonable costs of postage for returning the Products.
5.4 If you have any complaints, you should direct them to us via email at email@example.com
6. Limitation of Liability
6.1 Save as expressly provided in these terms and conditions and except where Goods are sold to a person dealing as a consumer within the meaning of the Unfair Contract Terms Act 1977, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. We will do our best to ensure that all materials and information published on our web site are accurate, but please note that all materials and information on our web site are provided on an ‘as is’ basis.
6.2 All reasonable efforts have been made to try to ensure that the information contained on the site is correct and up to date. However, we cannot guarantee this is the case and we shall not be liable for inaccuracies nor for any reliance on incorrect or out of date information. Whilst we shall try to take all reasonable steps to protect your personal details, we cannot guarantee the security of any data you disclose online and shall not be responsible for any breach of security unless this is due to our negligence. We do not have any liability to you arising out of your use or inability to use the Site. We shall not be liable to you for any unforeseeable losses.
6.3 In relation to the purchase of Goods, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our web site or its contents other than as a direct result of purchasing Goods, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of SB or our servants, agents or any other person. We accept no responsibility for any loss or damage to any of the Goods, howsoever caused, or any consequential loss or damage caused by the Goods.
6.4 We shall be excused performance of any of our obligations if caused by circumstances beyond our reasonable control or beyond the reasonable control of
our suppliers including, butnot limited to, industrial disputes, war, fire, flood and changes in legislation.
6.5 If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Goods concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or our statutory liability for defective goods under the Consumer Protection Act 1987.
6.6 Save and except as is specifically set out in this agreement, we disclaim all terms, conditions, representations and warranties (whether express or implied) to
the extent permissible by law.
6.7 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our web site and is compatible with our web site. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our web site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
6.8 The limitations and exclusions in this clause only apply to the extent permitted by English law.
7. Other information of which you need to be aware
7.1 Any personal details you provide to us are kept and processed in accordance with our Privacy
7.3 If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.